OUR INTEGRATED SERVICES
Go-to-Market Strategy Assessment
Adaptive Media Planning and Monitoring
Digital Media

DOCS Dermatology Group was managing close to a hundred dermatology clinics and providers across ten states. Like any multi-brand, multi-location practice group, its clinics varied in size, scope, and performance.

They needed a partner to help them address a long-standing problem. They had established locations that would consistently underperform in their appointment volume; they had new or rebranded locations that were taking too long to catch up to the rest.

Opportunity

DOCS had implemented paid search campaigns designed to improve visibility and conversion but were getting very little for their investment. They came to Adcetera wondering whether a different strategy might yield different results.

approach

Rather than relying solely on buying power and “best practices,” Adcetera practices the Adaptive Media Planning and Monitoring method (AMPM). AMPM is a more tailored approach to media strategy, planning, and placement that puts much greater emphasis on understanding a client’s unique challenges.

Utilizing this methodology, Adcetera took DOCS through a detailed discovery of interviews, audits, and analysis that uncovered critical gaps in their previous paid search strategy. By over-indexing on the wrong audiences and metrics, DOCS had been paying for clicks that were less likely to convert.

Mobile social media advertisement from DOCS Dermatology Group encouraging annual skin checks, displayed alongside related campaign creatives featuring skin screening imagery, appointment availability messaging, and reminder ads.

MEDIA IDENTITY

Adcetera then crafted a new strategy based on the realities on the ground, making continuous adjustments as results came in.

• Lowering spend where the brand already ranked organically
• Switching focus to audiences with limited brand preference
• Shifting tracking to more valuable and provable metrics
• Restructuring the campaign toward micro-targeting

DOCS Dermatology search advertisement paired with a display banner encouraging skin cancer checks, featuring skin examination imagery and preventive care messaging.

5,733

total appointments

2X

average conversion rate

27%

lower CPA in 2H

WHY ADCETERA

DOCS partnered with Adcetera to expand, strengthen, and evolve its paid media strategy. Through a discovery and planning process, Adcetera identified opportunities to improve campaign structure and performance. We developed a tailored strategy focused on the DOCS clinics that needed the most support and continuously refined and optimized execution to maximize results.